Shipping / Returns / Info

New collections are released seasonally in small batches. Once they’re gone, they’re gone — so be sure to grab your favorites while available.

Select styles may also be made to order upon request.

Standard Shipping is always free.

All pieces are handcrafted in Santa Cruz, California and ship within 5 business days, with the exception of made-to-order items.
Shipping Options:
- USPS First Class
- USPS Ground
USPS delivery typically takes 2–6 business days and includes tracking. If you need expedited shipping, please contact info@charliesgoods.com before placing your order.
At this time, we ship within the United States only (for now).

Changed your mind? That’s okay.

• Returns are accepted within 14 days of delivery.
• Items must be returned in their original condition.
• Return shipping is on us.

Please email info@charliesgoods.com to request a return label and begin the return process.

Orders may be canceled within 24 hours of purchase.
Please contact info@charliesgoods.com as soon as possible.